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Client CenterMake a claim
FCI Agency

Client Center

Already an FCI client? Start here.

What do you need?

Or email your advisor, or Personal Lines at personalinsurance@fcisc.com and Commercial Lines at commercialinsurance@fcisc.com.

Report a claim

  1. Step 1: Call your advisor first

    We can help you work out whether the loss is covered and whether filing a claim is the best course of action.

  2. Step 2: Weigh the cost against your deductible

    Get an estimate for the repairs. If the damage costs less than your deductible, or close to it, paying it yourself may be the better choice.

  3. Step 3: File a significant loss with your carrier

    That is what insurance is for. Use your carrier’s claims line or website below, and your advisor will guide you through it.

Call (864) 334-1200

Read more: Before You File a Claim and Should I file a minor claim?

Pay my bill

Most bills are paid directly to your insurance carrier. Find yours in the directory below, or call us and we will point you to the right place.

Carrier directory

Claims lines, claim forms and bill-pay pages for the carriers we work with. Don’t see yours, or not sure which carrier you have? Call us at (864) 334-1200 and we’ll help.